My Account

Rewards Account Login

Member Benefits

Earn Rewards Points!
Cash In Existing Rewards Points!
Check Order Status & Tracking
Access Member Only Deals
Ask A Water Guy(Expedited)
Auto-fill Checkout Address
One-Click Re-Ordering

New Rewards Accounts

Start Yours At Checkout! Start A Free Account When You Checkout! Start Your Free Rewards Account When You Checkout!

Instructions:

Add To Cart
View Cart
Checkout
New Account
Confirm

Select the items that you want to purchase.
Review your order and then "Continue To Checkout".
Select the "Get Reward Points?" checkbox.
Create your unique Username & Password.
Complete your purchase to add points to your rewards account.

Top 3 Questions Top 3 Account Questions Top 3 New Account Questions

How Do I Use My Points? 1. How Do I Use Rewards Points? 1. How Do I Use My Rewards Points?

Rewards Points from your purchases are automatically added to your account and never expire. They spend just like cash.

Log in at checkout & select the "Use Rewards Points?" checkbox to save instantly.

Rewards Points earned from your purchases are automatically added to your account balance. Your points never expire and spend just like cash.

Apply your accumulated points to any future purchase by logging in when you are ready to checkout and selecting the "Use Rewards Points?" checkbox.

Instructions:

Login
Checkout
Confirm

Login with your Username & Password. With your unique Username & Password.
Select the "Use Rewards Points?" checkbox.
Complete purchase to use points like cash for your order.

Where Is My Tracking Number? 2. Where Can I Check Order Status & Tracking Number? 2. Where Can I Check My Order Status & Tracking Number?

Order status & tracking updates are emailed when your order ships.

You can also log in to check order status, view past orders, track points & more… Click any order in your dashboard for the latest updates & tracking info.

Order Status & Tracking Updates are emailed as soon as your order ships.

You can also log into your account to check order status, view past purchases, print invoices, check your spendable points balance & more…

Click any order in your dashboard for the latest updates. Tracking numbers and courier messages are added to your order summary as they become available.

Instructions:

Login
Orders History
Tracking Info

Login with your Username & Password. With your unique Username & Password.
Click on any order in your account dashboard.
Scroll down to the "Track Delivery Status" section.

What Is "Ask A Water Guy?" 3. What Is The "Ask A Water Guy" Members Service About? 3. What Is The "Ask A Water Guy" Reward Members Service About?

Change happens… and to keep your system running smoothly then change is innevitable.

Time for Maintenance? Ask Our Experts:

"What's the best filter or membrane for my system?"
"What economical media options do you recommend for iron/manganese removal?"
"Which resin works best with my water softener model?"
"Can you recommend a few Made in Canada upgrade options?"

Weeks, or even decades later… "Ask A Water Guy" from your member dashboard. Get expert advice on compatibility, upgrades, filters, lamps, media, & more…

Change happens… and if you want to keep your system running at its best then change is innevitable.

When maintenance time comes, you'll probably have a few questions:

"What's the best filter or membrane for my system?"
"I bought my softener over a decade ago — what's the most economical but reliable media for iron and manganese?"
"Which resin works best with my brand of water softener?"
"Can you recommend a Made in Canada upgrade for our water usage requirements?"
"My UV sterilizer’s power supply finally failed after 22 years. The manufactuer discontinued this model… what are my options?"

Whether it's been weeks or decades, you can "Ask A Water Guy" directly from your member dashboard. Get expert advice on compatibility, upgrades, treatment media, filters, lamps, cleaning supplies & more…

Instructions:

Account Login
Orders History
Ask A Water Guy

Login with your Username & Password. With your unique Username & Password.
Click on any previous order in your account history.
Scroll down to the "Ask A Water Guy" section.

Save More With Rewards! Save More With The Water Guy Rewards!

Visit our "Member Benefits" page. To find out more visit our "Benefits Of Membership" page.

Or find answers in our "Rewards FAQ". Or find answers in our "Rewards Savings FAQ" section. Or find answers to commonly asked questions by browsing our "Rewards Savings FAQ" section.